Webshop Terms and Conditions

 Lifecycle Online Shop Terms and Conditions of Use

All purchases made on the Lifecycle Online Store are subject to the terms and conditions outlined below. If you have any questions regarding the following please don’t hesitate to contact us via email or by phoning 07 3831 2611.

Warranty

All goods come with a full manufacturers warranty and are valid for the period of time specified by the manufacturer. Original proof of purchase must be supplied with all warranty claims. If you are a registered member we will retain a record of your purchases for you.

Refunds and Returns

 Refunds and exchanges are at the discretion of Lifecycle and will be accepted within 14 days of the original purchase date.

 We will gladly refund or exchange a product if the goods are faulty or wrongly described by us. In the instance that goods are faulty or wrongly described please contact as soon as possible. We will issue you with a return form and return instructions. We will cover the cost of the return.

 If you have changed your mind or selected the wrong size we will exchange or refund your purchase, with the exception of sale stock and clearance items. If you would like to exchange your item, the cost of return shipping is the responsibility of the customer. All returns must be be in original packaging and in saleable condition.

Refunds for ‘change of mind’ purchases will incur a 15% re-stocking fee, which will be deducted from your refunded amount. Refunds will be given through the payment method in which we received your payment, or you can choose to obtain store credit in the form of a voucher.

Payment 

We accept payment via three methods:

·      PayPal

·      MasterCard, Visa and American Express

·      Gift Vouchers

The security of your payment is ensured by our online payment system. Your credit card will not be stored by us. All payments are made through Lifecycle’s secure online payment system.

 Shipping and Item collection

 You may choose to have your item sent to you or you may pick it up from our retail store at 276 Petrie Terrace, Spring Hill, Qld 4000. Shipping to Eastern States is free with purchases of $50 or more with the exception of oversize items including bicycles and wheels. We will quote before sending.

All shipping is via Australia Post. Please ensure packaging is intact before you sign for the item. Signing for delivery if the packaging of the goods is damaged will void any responsibility of the shipping company for the safe delivery of goods.

Item Availability

We will do our best to ensure that the item is available at the time of purchase however item availability is subject to prior sale. In the event that the item is no longer available for shipping to you, after the order has been placed, we will contact you and offer you a full refund, store credit, or the option to wait for the item to come back into stock.

The above does not apply to sale or clearance items, as these items are subject to limited availability and limited size and colour options.  

Bicycle Purchases

Most bicycles are only available for in store purchase. For purchases of bicycles please contact us by clicking here or by phoning us on 07 3831 2611.

 

 

Recent Blog PostsRSS

Wombles Brisbane

The Wombles Brisbane formed a little over 13 years ago out of Lifecycle.  This group of dedicated riders were looking to provide a variety of rides for sheer enjoyment of riding with a challenge or two thrown in.  No crazy...

Wilier Triestina Zero 6

To ride the best, have the very best of technology, design and componentry at your fingertips, that is what a Wilier Triestina #Zero6 represents. The 680 gram frame, has been possible only by exploiting two dedicated years of research, testing...

Wilier Cento10NDR Release

The release of the new Cento10ndr heralds a new standard for Speed, Comfort and Endurance.   https://www.wilier.com/en/products/int/road/cento10ndr A racing frame and the perfect balance between performance and comfort. The Cento10NDR will let you spend long hours in the saddle, thanks...